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Call Center Support Specialist

Zurich NA Overland Park, KS
  • Posted: August 29, 2019
  • Full-Time

Call Center Support Specialist
Description
Zurich is currently looking for a Customer Service representative to join the Finance & Insurance Customer Service Team in the Overland Park, KS office. Our hours of operation are 7:30 AM - 7:00 PM Monday through Friday. Current positions are available for the 10:30 AM - 7:00 PM shift, with opportunities to move into earlier shifts in the future.
F&I Customer Service is an energetic, customer focused environment, responsible for providing superior customer service by responding to non-routine telephone and electronic inquiries from commercial automotive customers, consumers, and the organization's sales professionals. We are looking for customer-oriented service representatives who are patient, empathetic, and passionately communicative; skilled problem-solvers who thrive in a fast-paced environment and value customer satisfaction.
Basic Qualifications:

  • Bachelors Degree and No prior experience required in the Customer Service area
  • OR
  • High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area
  • AND
  • Experience with Microsoft Office
Preferred Qualifications:
  • Excellent communication skills
  • Detail oriented
Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve. Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world. Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.
EOE disability/vets
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Primary Location: United States-Kansas-Overland Park
Schedule Full-time
Travel No
Relocation Available No
Job Posting 08/28/19
Unposting Date Ongoing
Req ID: 190004O3
It is the Policy of Zurich in North America, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, gender expression, genetic information, national origin, sex, gender identity, sexual orientation, marital status, age, disability or protected veteran status.

Zurich NA

Address

Overland Park, KS
66210 USA

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