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Call Center Support Specialist

Zurich Insurance Group Overland Park, KS
  • Posted: August 28, 2019
  • Full-Time

Zurich is currently looking for a Customer Service representative to join the Finance & Insurance Customer Service Team in the Overland Park, KS office.  Our hours of operation are 7:30 AM - 7:00 PM Monday through Friday.  Current positions are available for the 10:30 AM - 7:00 PM shift, with opportunities to move into earlier shifts in the future.

 

F&I Customer Service is an energetic, customer focused environment, responsible for providing superior customer service by responding to non-routine telephone and electronic inquiries from commercial automotive customers, consumers, and the organization's sales professionals.   We are looking for customer-oriented service representatives who are patient, empathetic, and passionately communicative; skilled problem-solvers who thrive in a fast-paced environment and value customer satisfaction.
  
Basic Qualifications: 

Bachelors Degree and No prior experience required in the Customer Service area

OR

High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area

AND

Experience with Microsoft Office
 

Preferred Qualifications: 

Excellent communication skills
Detail oriented 

  
Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve. Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world. Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world. 
    
EOE disability/vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 

Zurich Insurance Group

Address

Overland Park, KS
USA

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