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General Manager

Zips Cleaners Indiana
Indianapolis, IN
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Welcome to ZIPS!  Your job is a key part of the success of our business.


The General Manager is responsible for the various tasks involved in the overall operation of a ZIPS Cleaners location, including measuring business trends, maximizing sales/profitability, developing staff, and ensuring quality control. The Store Manager is also responsible for maintaining ZIPS Cleaners standards according to policy and procedures established in the operations manual and as defined by the Franchisee of the store.


Essential Job Functions

·         Effectively hires, trains, and develops staff & managers

·         Manages labor and schedules staff through the use of ZIPS pieces per operator hour (PPOH) metrics.

·         Understands, follows, and is able to train others on all ZIPS procedures

·         Ensures that each customer has an outstanding experience in regards to customer service and garment quality

·         Maintains ZIPS brand standards

·         Manages store profitability through reporting, marketing, and controllable expenses such as labor and supplies.

·         Balances quality, productivity, cost, safety and morale to achieve positive results in all areas.

·         Plans and assigns daily goals, tasks and assignments.  Assures proper completion of these through follow-up.

·         Ensures adherence to all Company policies and procedures through regular staff meetings, store walk-throughs and audits, etc.  Participates in development of policies and procedures as requested.

·         Undertakes all office tasks including management of funds and media, receiving, inventory and employment actions and payroll.

·         Follow safety and security guidelines provided by the Franchisee. Understands proper chemical and hazardous waste handling and disposal.

·         Performs other responsibilities as assigned by Franchisee.

Zips Cleaners Indiana


5025 E 82nd St Indianapolis IN

Indianapolis, IN
46250 USA