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National Account Manager, Direct

ZipRecruiter Chicago, IL
  • Expired: over a month ago. Applications are no longer accepted.


ZipRecruiter is seeking a National Account Manager, Direct to support our rapidly growing team.

As a National Account Manager, Direct, you will drive existing account revenue, retain clients, provide world-class service and grow accounts through optimization, performance analysis, and relationship building.  This role monitors each account within the book of business and provides necessary support, as well as makes campaign level optimizations to facilitate best performance, client retention, budget fulfillment and overall book growth quarter over quarter.


  • Serve as the main point of contact for direct enterprise clients after the account has transitioned from New Business to Existing Sales
  • Own, renew and expand a book of business quarter over quarter
  • Collaborate with direct enterprise clients to help them effectively manage their online recruitment strategy
  • Proactively manage a set list of accounts, provide best-in-class support and identify all revenue opportunities
  • Conduct face to face visits and live product demonstrations over the phone
  • Analyze and present monthly analytics reports
  • Provide appropriate product suggestions on a client-by-client basis
  • Maintain a high daily volume of activity to help nurture relationships and become a trusted advisor
  • Optimize campaign bid, budget, segmentation and overall performance
  • Travel required - 25% minimum


  • Previous experience providing best-in-class support to customers
  • 7 years of experience in Account Management preferred
  • Experience working with or other CRM software
  • Enthusiastic, optimistic and a team player
  • Someone who is coachable and wants to learn
  • Working knowledge of MS Office Suite (Word, Excel, Outlook, and PPT)
  • Easily builds rapport and establishes relationships with prospects and colleagues
  • Resourceful. Goes over, under, around and through obstacles to achieve success
  • Exceptional written, verbal, phone and presentation skills
  • Ability to work under pressure, organize and prioritize responsibilities

Bonus Points:

  • Understanding of digital advertising, the media planning process, performance reporting and programmatic buying a plus
  • Demonstrated success in building and growing enterprise direct accounts
  • Recruitment or HCM experience

Benefits & Perks:

  • A fun environment where work-life balance is valued
  • Opportunities for advancement
  • Very competitive salary
  • Generous bonus plan
  • Employer-matched 401(k) plan
  • Competitive benefits package
  • Attractive paid time off policy - Open/Flexible vacation policy


ZipRecruiter is an equal opportunity employer (M/F/D/V). All applicants must be authorized to work in the U.S. This organization uses E-Verify.

Category: Sales & Biz Dev


ZipRecruiter is the fastest growing employment marketplace. We have helped over 1 million businesses and 100 million job seekers find their next perfect match through partnerships with the best job boards on the web, curated email alerts, award-winning mobile apps, and the world’s best search algorithm for jobs.


Chicago, IL