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Director, Enterprise Apps

ZipRecruiter Santa Monica, CA
  • Posted: over a month ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Senior Director, Technology Operations 

ZipRecruiter is looking for a Director of Technology Operations Product to join the Technology

team. We aim to provide ZipRecruiter staff with a best-in-class experience by building self-service tools, platforms and integrations for internal use, optimizing our back-office systems, and automating business processes. You will develop (and execute upon) a strategy and roadmap that aim to provide a streamlined and efficient experience for our operations, sales and customer success teams as they grow and scale.

By working side by side with our executive, engineering, analytics, sales and operations teams, you will help millions of people each year hire or get hired. You can't be afraid of rolling up your sleeves; as a part of the ZipRecruiter Technology team, you need to dive into every detail of our systems. Be ready to spend your time building relationships with our users, digging into our analytics, and making sure that no job goes un-done.

Responsibilities:

  • Collaborate with engineers, data analysts, designers and sales teams to plan, build, and launch high quality product experiences
  • Gather feedback from internal stakeholders, external partners, and users to inform system decisions and strategy
  • Process, review, and interpret large bodies of qualitative and quantitative data on internal usage patterns to uncover new insights
  • Be an internal advocate, educator, and communicator about the systems you own, including storytelling around their technical aspects and business impact 
  • Write specs, manage project execution, and define system and feature roll-out strategy

Qualifications:

  • Bachelor's degree from a top-tier university
  • 7+ years of product management experience and/or with internal tools
  • Excellent communicator with strong skills to effectively write, speak, educate, and persuade at all levels of the company
  • Adept at writing documentation, presenting strategy and communicating technical concepts to non-technical team members
  • Keen understanding of prioritizing based on potentiality and business needs, and making smart tradeoffs
  • Data-driven mindset when making product decisions, setting priorities, and measuring success
  • Technical skill-set to talk shop and work closely with our engineering team
  • Proven ability to lead teams and work cross-functionally in a highly collaborative environment
  • Work efficiently by building minimum viable products and measure, learn, and iterate in a fast- paced environment
  • Enjoy rolling up your sleeves and being hands-on to get into the nitty-gritty every day
  • Customer centric outlook with a focus on the customer experience, not simply building new features

Benefits & Perks:

  • A fun environment where work-life balance is valued
  • Opportunities for advancement as our company grows
  • Very competitive salary
  • Generous bonus plan
  • Employer-matched 401(k) plan
  • Competitive benefits package
  • Healthy snacks
  • Local gym discount
  • Attractive paid time off policy - Open/Flexible vacation policy

 

ZipRecruiter is an equal opportunity employer (M/F/D/V). All applicants must be authorized to work in the U.S. This organization uses E-Verify.

Category: Computer/Software

ZipRecruiter

Why Work Here?

ZipRecruiter is the fastest growing employment marketplace. We have helped over 1 million businesses and 100 million job seekers find their next perfect match through partnerships with the best job boards on the web, curated email alerts, award-winning mobile apps, and the world’s best search algorithm for jobs.

Address

604 Arizona Ave, Santa Monica, CA, US
Santa Monica, CA
USA

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