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Technical Customer Support Specialist

Zing Professional Recruiting a Peoplelink Group Company Fort Wayne, IN

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

An exciting opportunity to join a leading manufacturer in their Technical Customer Service Department.  This direct hire opportunity has excellent company culture, work/life balance and a great benefit package.  The ideal candidate would be responsible for providing the highest level of customer service via phone, e-mail, chat and face-to-face communications.

 Shift Hours:  M-F 9 am - 6 pm

 Qualifications

Education Requirements / Certifications

  • Associates Degree required, preferably in a Technical field.

Experience / Skill Requirements   

  • 3 to 5 years’ experience in a customer service or technical support related job, preferably with technical products and in a manufacturing environment.
  • Solid organizational skills demonstrated by prioritizing multiple demands with high degree of accuracy while managing interruptions with timely follow-through in a dynamic environment.
  • Exhibits solid problem solving, critical thinking and decision-making skills as evidenced by an aptitude to comprehend and convey features and benefits of multiple industrial-type products.
  • Ability to develop and maintain relationships by demonstrating excellent interpersonal and communication skills (internally and externally); balances individual and team perspectives.
  • Proficient in the use of the personal computer, including customer portals, EDI and Microsoft Office software applications (Word, Excel, PowerPoint and Outlook)
  • SAP and Salesforce experience a plus.
Company Description
Zing Professional Recruiting is a nationwide recruiting firm that focuses on knowing the client and knowing you. We serve Fortune 500 and Global clients in a variety of industries across the United States. We get the right people in the right jobs. We are looking for TOP Talent to match with our clients.

Zing Recruiting is an Equal Opportunity Employer and does not discriminate on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability or any other proscribed category set forth in federal or state regulations.

Zing Professional Recruiting a Peoplelink Group Company

Zing Recruiting is dedicated to delivering candidates and client’s alike a great experience for each unique position. We specialize in finding dedicated professionals with the education, talent, and fresh perspectives – professionals at the top of their game. Professionals who have what it takes to be competitive and innovative in today’s market. We work to match candidates needs and requirements to our clients’ requirements and expectations. We work to find the right “fit” for both candidate and client. #zingjobs #zingrecruiting

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Address

Fort Wayne, IN
USA

Industry

Business

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