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Scientific Application Lead

Zifo RnD Solutions
Raleigh, NC
  • Posted: over a month ago
  • Full-Time
Job Description
Scientific Application Lead

Location: Remote

Curious about this position?

Zifo is looking for team members who possess a strong understanding of the overall drug discovery and development process to join as a Scientific Application Analyst. This position, as a part of our Informatics quality and Logistics department, is conversant with Commercial processes such as responding to a RFI, submitting a proposal, participating in a bid defense meeting, etc.

In addition, we always look for zifo-ites who possess interpersonal skills in terms of understanding that people are different specifically cross-cultural sensitivity and who appreciates the fact that diverse opinions and ideas are important in a team environment and is open to others' views and opinions.

Curious about your responsibilities?
  • Serve as Zifo's senior expert for commercial LIMS systems
  • Directly manage at least one or two large scale implementations at multiple customers.
  • Hold Delivery responsibility for multiple projects at multiple customers.
  • Manage Engagement (from Delivery perspective) with Customers' IT and Business Stakeholders.
  • Directly manage people within Projects (from a Project execution point of view)
  • Manage at least one Product or Initiative within Zifo. Works with Zifo teams (onsite and Remote as required) to drive the Product / Initiative.
  • Provide Revenue forecast, ensure team billability, utilization, revenue productivity and engagement are in line with Zifo's guidelines. Does Revenue/Resource projections for Onsite / Remote teams.
  • Create Revenue/Resource projections for Onsite / Remote teams.
  • Work closely with the CSM to grow the account in size and revenue
  • Documents, reviews and maintains the procedures for information security processes specific to their department.
  • Actively participate in the internal and compliance audits; determines corrective actions to audit findings and ensures their implementation.
  • Provide timely information on any incident that he / she may come across; ensure corrective actions for incidents are implemented.
  • Implement best practices to convert leads into opportunities.
  • Travel as required for bid meetings in person to customer locations and creates a good impression on behalf of Zifo.
We are curious about YOU!We get excited about Scientific Application Leads who:
  • Anticipate customer needs, proactively look out for areas in the customer organization where Zifo can add value.
  • Build confidence with the customer by demonstrating knowledge on the domain and industry, suggests solutions, respond to new requirements and acts as a consultant.
  • Understand different group of stakeholders in the customer's organization, their dynamics and build a good relationship.
  • Analyze trends in customer feedback, ensure correction and corrective actions are taken towards areas of development, and that these actions are effective.
  • Deploy techniques such as Brainstorming, Root cause analysis, Lateral thinking, etc. and focus on resolving problems with a long-term perspective.
  • Institutionalize checks and controls in the system in the form of processes and procedures, to prevent recurrence
  • Understands risks identified for the organization and his / her respective department; and ensures risk treatment plans are implemented effectively.
A successful Zifo-ite:
  • Deploys techniques such as Brainstorming, Root cause analysis, Lateral thinking, etc. and focuses on resolving problems with a long-term perspective.
  • Institutionalizes checks and controls in the system in the form of processes and procedures, to prevent recurrence.
  • Understands the big picture.
  • Exhibits the confidence to take up an ambiguous, undefined area to bring in clarity and structure.
  • Is ready to work with people from different backgrounds.
  • Understands cross-cultural differences; Interacts with customers over conference calls and through emails confidently.
  • Summarizes key takeaways, checks audience understanding, involves them frequently and encourages questions.
  • Listens to ideas and views of others, uses logic to bring out reasons for disagreements, discusses them openly to convince others and to bring in a common understanding.
  • Well-versed in making business presentations.
  • Has the ability to get involved and convince in negotiations, keeping business intent in mind.
  • Constantly monitors the execution of projects and proactively implements best practices, customer/project guidelines and process improvements.
  • Demands completeness and thoroughness in all aspects of work, communicates the importance of these attributes to the team.
  • Inculcates the culture of taking up initiatives, rewards and recognizes as appropriate.
What you bring to the table:
  • Bachelors or Master's degree in life science fields, computer science or Information science
  • 7-10 years of experience
  • Extensive knowledge of one or more LIMS systems such as LabVantage, LabWare, StarLIMS, and / or SampleManager
  • Possesses excellent English language and grammar skills and is able to articulate thoughts with conviction, confidence and tact, effectively both in oral and written formats.
  • Courage and self-confidence to accomplish large and complex tasks.
  • A curious, inquisitive mindset to spot opportunities / improvements in the project / department / organization.
What we bring to the table:

CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies.

We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability.

We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts.

If you share these sentiments and are prepared for the atypical, then Zifo is your calling!

Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Zifo RnD Solutions


Raleigh, NC



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