Contact Center Operations Manager
- $60,000 to $75,000 Yearly
We are seeking a Contact Center Operations Manager to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
- Handle customer inquiries and complaints
- Hire/Train Customer Service Representatives
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
We are leading the industry with our revolutionary approach to pest control, and we are always looking for talented individuals to join our team. Are you passionate about making a difference and using your skills to create a better future? Explore the exciting opportunities available at Zerobugs and join us in our mission to create a healthier, safer world.
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