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Operations Support Manager

Zep Cartersville, GA
  • Expired: over a month ago. Applications are no longer accepted.

Responsible for all administrative processes supporting floor operations at the distribution center. Leads a team of distribution specialists and team lead(s). Team provides all shipping documents, customer portal work, carrier communication and invoicing of customers. Responsible for coordination with TMS provider. Reports to the facility director.


  • A Bachelor's degree (BA, BS) or equivalent.
  • Three to five years of logistics or warehouse experience.
  • SAP, Microsoft Office, WM understanding
  • Preferred skills in leadership training, management and facility compliance.


  • Lead/direct all administrative efforts of distribution specialists and lead(s). This includes recruiting, onboarding, discipline, termination, standard work creation and updating. Responsible for teams training, annual PMP process and periodic performance assessments. Publication of metrics and regular reporting to facility director.
  • Partner with distribution managers in all customer visits, conference calls and problem solving. Position should be knowledgeable with customer routing guides, TMS and perform to the level of a SAP super user.
  • Obtain/maintain certifications such as IMDG & IADA. Must be knowledgeable with 49 CFR and DOT regulations. Maintains healthy relationships with house carriers.
  • Lead/Participate in company & facility improvement projects. Expectation is to lead several annually. Position is also an overall representative of the facility and is expected to display leadership not only within their group, the the facility as a whole.


Why Work Here?

At Zep, we believe in fostering an environment that enables our associates to grow and achieve their ideal career goals.

Zep associates are the company's most important asset, and they form the foundation of our unique competitive advantage. Our success depends entirely on the strength of our talent pipeline, which we are constantly looking to expand through new hires and the integration of newly acquired operations and assets. Whether championing our brands, developing new products or working towards the company's long-term growth aspirations, quality associates create the framework for our success. Our shared vision attracts and unifies an extraordinary group of people across the company, while our recruitment and development philosophy to "build from within" fosters a sense of work ethic and trust across our workforce. The combination of our commitment to maintaining a safe working environment, excellent career advancement opportunities and competitive benefits packages makes Zep an exciting organization for those professionals seeking not just a job, but a life-long career. JOIN US! Zep is an organization that is committed to diversity within its workforce and encourages all interested candidates, including women, minorities, & former military personnel to apply. It is the policy of Zep that all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, disability, or sexual orientation


Cartersville, GA
30121 USA