Looking for a Call Center Rep to work 2nd shift and must be bilingual/ Speak Spanish and English
- 1 - 2 years call center and customer service experience needed.
- Must speak fluent Spanish
- Must pass BG and DT.
- Processing calls with the aid of a script
- Meeting Association of TeleServices International standards
- Determining the appropriate information to relay to the customer
- Monitoring the action queue
- Telephone Answering Service
- Appointment Scheduling
- Employee Reporting Service
- Voice Mail and Auto-Attendant
- Medical Answering Service
Qualified Candidates Must Demonstrate:
- Exceptional attention to detail
- Superior problem-solving skills
- Commitment to maintaining a positive experience for the customer
also offer healthcare and retirement benefits.