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Customer Relations Representative

Zenith Management, Inc
Cave Spring, VA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Zenith Management is seeking Customer Relations Representatives to join our team! The Customer Relations Representative will be responsible for helping customers by providing product and service information and resolving technical issues. They will be required to stay up to date on product knowledge and customer information as well as attending daily meetings on zoom or in office.

The Customer Relations Representative is an individual who is well versed in face to face interactions. 

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Ability to build rapport with clients and customers
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

This is not a remote position.

Zenith Management, Inc

Address

Cave Spring, VA
USA

Industry

Business

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