Business Systems Analyst 2

Title: Business System Analyst 2 Department: Platform: Claims

Position Type: Exempt Hours per Week: 40

Position Summary

Performs best practice requirements engineering, testing, and all facets of system developments life cycle and software development project management activities. Writes system specifications and performs testing, in accordance with Company guidelines, client needs and legislative requirements.

"Position requires access to Personally Identifiable Information and/or Personal Health Information to complete job requirements."
Key Duties and Responsibilities

• Conducts best practice requirements engineering steps, including elicitation, analysis, solution implementation, negotiation, and documentation.
• Formulates and documents test plans and test cases. Tests programming changes due to bug fixes, enhancements, development, and version upgrades. Collaborates with programmers to drive quality output.
• Conducts and documents testing activities including, but not limited to, functional testing, regression testing, usability testing, and performance testing.
• Analyzes data files to and from trading partners, file formats and problems related to client conversions and implementations.
• Analyzes the impact of compliance and regulation changes to existing programs and data file interfaces.
• Writes detailed design specifications for data conversions; coordinates and monitors data interfaces with trading partners, vendors and clients.
• Owns business as usual (BAU) ticket items from triage to resolution. Evaluates and tests ad-hoc and canned reports, queries, data extracts and procedures for IT systems, including forms and mailings.
• Develops, coordinates, and supports installation plans for new client implementations, to include trading partner coordination and testing.
• Provides technical support, training, and problem resolution to super users in the operations community.
• Documents system and client support processes and procedures, to include process improvement recommendations
• Performs other similar and related duties as required, including Business Systems Analyst I duties if necessary.

Working Conditions/Physical Effort

• Normal degree of physical effort in typical office environment with comfortable, constant temperatures and absence of objectionable elements.
• Must be able to have flexible work schedule when workflow requires.
• May be required to work remotely.

Minimum Qualifications

• High school diploma or GED.
• Three years of experience as a Business Systems Analyst or three years of experience working in a third party administrator environment with applicable technical expertise.
• Proficiency with Microsoft Office tools and applications.
• Basic understanding of business practices with good understanding of project management methodology needed.
• An understanding of database systems.
• Strong organizational, analytical, problem-solving, and time-management skills.
• Ability to exercise independent judgment.
• Ability to analyze and effectively resolve issues.
• Excellent attention to detail.
• Excellent oral and written communication skills, including the ability to work with diverse group of professionals in close cooperation.
• Performs other related duties and special projects as assigned.

Preferred Qualifications

• Associate's degree in Computer Science or Information Technology or two years of technical training
• Working knowledge of SQL.
• Experience working in a healthcare environment or a third party administrator.
• Experience working with Taft Hartley businesses.

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.

Disability Accommodation

Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at , and we would be happy to assist you.

Zenith American Solutions

Real People. Real Solutions. National Reach. Local Expertise.

We are currently seeking an experienced Business Systems Analyst 2 with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.

Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 40 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before

We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!

Internals to Apply:

If you meet the minimum qualifications and are interested in applying for the above position, please submit an application. All applications must be received by 5:00 pm on the Internal Posting Deadline listed above in order to be considered prior