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Service Manager

Zelle Human Resource Solutions Seward, NE
  • Posted: over a month ago
  • Full-Time

Zelle HR is seeking a Service Manager to join an amazing company in Seward, NE. You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Processing and closing shop tickets in a timely fashion
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Ability to build rapport with clients
  • Knowledge of Parts and Services is vital
  • Ability to train and build relationships with tech's
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

"We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age."

Zelle Human Resource Solutions

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