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Repair Services Associate, II

Zebra Buffalo Grove, IL
  • Expired: February 10, 2020. Applications are no longer accepted.

At Zebra, we're reinventing how businesses operate at the enterprise edge - helping them run faster, smarter, and more connected than ever before.


A dynamic community of builders, doers and problem solvers, we each play a unique role - shaping new technologies, bringing solutions to market, and partnering with companies on the front line of business.

Being a part of Zebra means making your mark as we make digital transformation a reality.


It means growing into a leader at a leading company that makes a distinct difference - because together, we've only just begun.

Build Today. Create Tomorrow.


Join a team of builders, doers and problem solvers.

Join Zebra.


Performs and understands a variety of tasks associated with servicing customer product. Learns and applies developing knowledge of department and individual performance metric relationships, basic product design principles, data analysis, and operation cost components.

  • Services customer product, including evaluating and validating customer complaint information, repair history, troubleshooting, and contract entitlement.
  • Builds work instructions, check sheets, or other process documentation.
  • Develops familiarity with a larger subset of products and processes, repair tasks that require specific skills and follows general work instructions for assignments according to efficiency and qualify standards.
  • Pro-actively identifies areas for quality and/or efficiency improvement; may work with other departments/colleagues to identify and implement.
  • Possess good knowledge of repair systems; developing the ability to see larger scale trends in terms of product failure modes and repeat repairs.
  • Trains associates in basic work assignments and shares information with the team in regards to new takeaways.
  • Follows all required safety practices, and regulations; participates in safety meetings, committees, and/or audits.
  • May perform activities to calibrate tools and maintain equipment.
  • May obtain certification as an emergency responder.
  • May obtain training in other areas of safety (i.e. fire extinguisher use).
  • Required Education:
    • High School or GED. Successful prior or current experience in role or service with Zebra (e.g., through a contractor) may be considered equivalent experience.
  • Work Experience (years):
    • 1+ years in assembly or electronic repairs.
  • Key Skills and Proficiencies:
    • Able to work in a team environment.
    • Good communication and social skills.
    • Able to follow and understand work instructions.
    • Work with common hand tools.
    • Able to enter data into computer programs
    • Basic soldering and electronic troubleshooting
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Buffalo Grove, IL