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Customer Service Representative

Zander International
San Antonio, TX
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are currently looking for an outgoing Customer Service Representative that will provide follow up with existing customers, as well as attract potential customer by answering product and/or service inquiries. The ideal candidate will be outgoing and proactive by suggesting information about higher tier products.

Job functions:
Resolve products and/or service issues by clarifying customers complaints
Maintain financial account on customers past orders
Manage a large number of customer inquiries
Generate sales leads
Contribute to the Customer Service team effort by working fluidly with other coworkers
Identify and assess customers' needs to achieve long term satisfaction
Handle complaints and providing the adequate solutions
Keep record of customer interactions and follow up accordingly
Act as the company gatekeeper
Compile reports on overall customer satisfaction
Read and memorize scripts

Requirements:
Proven customer service experience
Record of over-achieving quota
Excellent communication and presentation skills
High school diploma or equivalent; college degree preferred

 

Zander International

Why Work Here?
Fun work environment, great opportunity!

Address

San Antonio, TX
USA

Industry

Business

View all jobs at Zander International