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Customer Service Representative

Zackary Group Tampa ,FL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are an established construction company in FL. Zackary Group is seeking a full-time Customer Service Representative who will be responsible for answering incoming calls and providing Five Star Customer Service!

Job Description:
* Answering incoming calls, emails and chats
Placing orders
* Answering Customer inquires
* Resolving Customer related issues
* Perform data entry associated with the position
Live Chat
* Light outbound calls to customers to follow up on orders, inventory, shipping, etc

Requirements:
* Previous customer service handling inbound calls in a call center atmosphere or e-commerce experience preferred
* Looking for someone who is confident, outgoing and self-motivated
* Strong written and verbal English communication skills
* Must be able to Multi-task
* Must be confident with making outbound calls

Qualifications:
* Customer-centric
* Great Listening Skills
* Ability to Learn New Processes Quickly
* Team Player
* Interpersonal Skills
* Professional Phone Etiquette
* Fluent in English

Zackary Group

Address

8319 N. Habana Avenue Tampa
Tampa, FL
33614 USA