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Customer Service Representative

Yummy Mummy LLC New York, NY
  • Posted: over a month ago
  • $15 to $17 Hourly
  • Full-Time
  • Benefits: 401k
Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving insurance-related technical issues.

Responsibilities:

  • Take insurance orders for medical device covered under the ACA
  • Handle customer inquiries and complaints; heavy phone work
  • Provide information about the products and services
  • Troubleshoot and resolve issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving insurers, products and services

Qualifications:

  • Previous experience in health care industry, customer service, or other related fields
  • Detail oriented; Ability to build rapport with customers
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent computer, written and verbal communication skills
Company Description
We are a DME provider for major US insurance companies for whom we provide breast pumps under the ACA. We service the entire US with a strong online presence as well as call center operation. Call Center verifies and processes a high volume of orders from Monday-Friday.

Yummy Mummy LLC

Why Work Here?

Small company with friendly, team-player environment.

We are a DME provider for major US insurance companies for whom we provide breast pumps under the ACA. We service the entire US with a strong online presence as well as call center operation. Call Center verifies and processes a high volume of orders from Monday-Friday.

Address

1751 Second Avenue
New York, NY
USA

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