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Research Coordinator

Youth Villages Memphis, TN
  • Posted: November 13, 2019
  • Full-Time

Company Overview
Youth Villages has been a national leader in the implementation of research-based treatment philosophies in the field of children's mental and behavioral health. Our commitment to helping troubled children and their families find success spans 30+ years and includes a comprehensive array of programs and services.
If you are looking for a positive career move where you are meeting the challenges of life and striving to make a positive difference, then Youth Villages is the place for you. We are looking for people with a strong sense of purpose and focus to continually build confidence in yourself and our organization.
Position Overview
Test and help implement new and innovative techniques for collecting post-discharge follow-up data. This may include the use of texting, emailing, and mailing follow-up related information and forms to families and young adults served by Youth Villages. This may also include testing of incentives (for both call team staff and young adults), as well as exploring the preferred ordering of data collection efforts for mixed mode attempts. Work closely with other Research staff involved with data collection activities. Use the various software platforms/programs available (e.g., REDCap, Twilio, Voxco, Mozzaz, etc.) for testing new and innovative data collection ideas that will help increase responses rates for post-discharge follow-up data collection. Ensure deadlines are met when testing new processes and closely monitor the effectiveness and quality of the data collection processes being tested.
Identify data collection issues in Evolv, work with staff across the organization to understand the issues, identify needed changes in processes, technology, and/or training to address the issues, and work with the Clinical Apps team on technology and process changes that will meet the needs of clinical staff and provide useable data for analysis and visualizations. Assist in the development of training materials to address data collection issues and/or to address changes that have been implemented in processes and/or technology.
Work with the data manager and other research coordinator to understand data collection processes in both Voxco (call center software) and REDCap (survey data collection and management software). Provide recommendations for how to best utilize both platforms for new data collection ideas, as well as serve as back-up for developing projects within these platforms when needed.
Master's degree preferred.
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Research knowledge and/or experience required, with two to three years of related administrative research experience preferred.
CITI certification preferred.
Completion of at least one CPS (Collaborative Problem Solving) training preferred.
Must be detail oriented and have excellent verbal, critical thinking, and problem solving skills. Must be able to produce work to deadlines. Must be proficient in Excel.
Proficiency in REDCap, Mozzaz, and SQL is preferred.
Experience using Evolv, Twilio, and Voxco, as well as having knowledge of Youth Villages' programs is preferred.
Additional Benefits
Affordable access to medical, prescription, dental, and vision insurance plans
Tuition Reimbursement and Licensure Supervision
Priority consideration for leadership openings throughout the organization
Mileage and cell phone reimbursement
Retirement savings pension plan and a 403(b) and FSA
Paid time off: Two weeks for vacation
10 paid holidays
12 sick days annually
Paid Parental Leave
Supportive leadership and coworkers
What's next?
Are you ready to make difference? Apply now!
Requisition ID: 2019-4993
Job Locations: TN-Memphis
Program: Administrative/Corporate
Relocation Assistance: No
Position Type: Full-Time/Regular

Youth Villages


Memphis, TN
38111 USA

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