AVAYA Contact Center Engineer - REMOTE EST Hours
- Expired: over a month ago. Applications are no longer accepted.
Our globally recognized end client is looking for a professional Senior Avaya Contact Center Engineer with an in-depth knowledge of the Avaya Aura Contact Center portfolio for a 12+ month REMOTE (This is a remote opportunity and candidates can be anywhere in the U.S. but must be able to work EST hours) CONTRACT opportunity. Position is traditionally first shift but off hours availability is expected for operational support. Max pay rate is $65/hr W2 – No C2C or 1099 NO EXCEPTIONS!
What You Will Be Doing:
- Leading and delivering medium to large projects involving the planning, design, configuration, and technical support of an Avaya Cloud Solution and the Avaya Aura Contact Center products and solutions
What You Need to Bring to the Table:
- Bachelor's Degree in Computer Science, CIS, or related field (or equivalent work experience in a related field) REQUIRED
- Strong hands on technical experience of configuring, maintaining, and troubleshooting the following Avaya Aura Telephony and Contact Centre systems: Avaya Communication Manager, Avaya System & Session Manager, Avaya Elite Contact Center, Avaya CMS, Avaya AES, Avaya Aura Messaging, Avaya Work Force Optimization, Avaya Proactive Outreach Manager, Avaya Experience Portal, Avaya Business Rules Engine, Avaya Oceana, and Cisco
- Customer Service and Service Delivery Skills
- 5+ years of experience leading projects with or without direct reports
*This is NOT a complete list of responsibilities or requirements. Full client job description will be provided upon submittal to end client*
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Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.
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