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Assisted Sales & Account Management
Yoh, A Day & Zimmermann Company Vancouver, BC

Assisted Sales & Account Management

Yoh, A Day & Zimmermann Company
Vancouver, BC
Expired: over a month ago Applications are no longer accepted.
  • $38 Hourly
  • Full-Time
Job Description
Assisted Sales & Account Managing needed for a long term contract opportunity with SAP Canada located in Vancouver, BC.

  • Hours 8AM-5PM Mon-Friday, OT as necessary
  • $38/hr.
  • Hybrid Opportunity, several days OnSite a week
  • Experience in Customer Service, Sales, Account Management, or Consulting experience, ideally from a high tech company or with a technical background
What You’ll Be Doing:

The Assisted Sales agent will be involved in the full customer’s life cycle, from the first sales steps, to the onboarding and renewal phases. They will be responsible for maximizing the value customers generate from our solutions and in turn maximize the value SAP Digital Commerce can derive from our customers for sustainable bookings and growth. They will advise customers on licensing and product’s features, help customers to purchase the product, enable customers on purchased solutions, drive solution adoption, convert trial customers to paid, improve customer retention, book partner deals and create a culture of customer success at SAP Digital Commerce.

  • Make product and licensing recommendations for SAP Store products.
  • Provide troubleshooting for the online sales channel, and guide customers during the purchase process.
  • Promote products by contacting lead prospects with scalable and automatable tactics in a one to many approach.
  • Drive renewals for subscription products. Identify areas for customer’s growth and expand user base within the product, or cross-sell other products
  • Collaborate with internal and external teams to share feedback on customers’ overall experience.
  • Remove any technical or commercial obstacles from customers implementing and adopting services and SAP solutions successfully.
  • Advocate customers’ needs with internal teams and collaborate with support and dev teams to find possible solutions.
  • Work closely with team members to share customers’ references and increase your own products’ knowledge.
  • Explain complicated software suites using technical and commercial language.
  • Book partner deals ensuring that the necessary teams are involved and completed the necessary tasks.
What You Need to Bring to the Table:

  • Bachelor’s degree
  • High aptitude for quickly learning about digital software products and translating that knowledge into customer business value propositions
  • Experience working closely with business owners, support teams, marketing operations, sales operations and analytics teams to increase customer satisfaction and sales
  • You have led projects from conception to closure, and have experience leveraging internal resources to get things done.
  • Strong analytical and communications skills
  • A good sales pitch and the ability to drive customers’ decisions
  • Ability to move independently and be a self-starter with proactive approach to tasks is a strong asset
  • Ability to find workarounds and think out of the box is a strong asset
  • Strong experience with Excel
  • Prior exposure to a development or IT environment
  • Ability to juggle multiple projects, prioritize, and scale
  • Fluent in English. Additional languages such as German, Spanish, Japanese, or Mandarin are nice to have.
If This Sound Like You, Apply Now!

Yoh makes finding and applying for jobs simple.  Partner with Yoh to find the right opportunities across multiple industries in the US and UK.  Find out more here!  

Note: Any pay ranges displayed are estimations.  Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description.  All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.
Company Description
Founded in 1940, Yoh operates from 75 locations throughout North America and is headquartered in Philadelphia, PA. Yoh was the nation’s first technology staffing firm. As a business unit of Day & Zimmermann, Yoh has a flourishing global footprint, as our parent company operates from more than 150 worldwide locations.
Company Website: https://www.yoh.com/

Address

Yoh, A Day & Zimmermann Company

Vancouver, BC
CAN

Industry

Business

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