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Hotel Front Desk Agent

Ykhw Corporation San Antonio ,TX
  • Posted: over a month ago
  • $10 to $11 Hourly
  • Full-Time
  • Benefits: vision, 401k, dental
Job Description

 

Comfort Suites San Antonio North-Stone Oak is looking for new staff members who are dedicated, responsible, and reliable who is interested in becoming Full-time front desk agent. The schedule includes 2nd shift(3PM - 11PM). Weekends are required. Hotel experience is not required but it will be a great asset. Drug screening may be required prior to hiring.

Responsibilities:

- Checking in and checking out guests

- Register and assign rooms to guests

- Answer phone calls, reservations, etc.

- Create reservations for guests

- Respond and assist to guest needs, requests, and complaints

- Collect payment from arriving and departing guests

- Keep records of occupied rooms and guests

- Communicate pertinent guest information to designated departments

- Keeping the front lobby presentable and tidy

- Coming in to scheduled shift

- Maintaining, assisting breakfast

- Maintaining cleanliness of front lobby and public areas

 

Qualifications:

- Previous experience in hotel front desk service, customer service or other related fields will be an asset, but not required

- Ability to build rapport with guests

- Strong organizational skills

- Excellent written and verbal communication skills

- Fluent English speaking and writing required. Spanish is an asset

- Able to work long standing hours

Ykhw Corporation

Address

1754 N Loop 1604 E
San Antonio, TX
USA

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