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Customer Service Representative

Yesco Sign and Lighting
Biloxi, MS
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Prosperous and stable sign and lighting service and repair company, looking for experienced customer service representatives. Business to business sales to local and national companies selling energy efficient lighting solutions, sign and lighting service and repair and maintenance solutions. Leads are provided by our night patrollers who go out nightly to take photographs of sign and lighting outages. These outages can be viewed on software in the office by the customer service rep to call the customer to inform them of the outage. We provide solutions to repair signs and lighting from simple replacement of lights to lighting retrofit projects, maintenance contracts, etc. Candidates must be very personable on the telephone and in person. Product/service training is provided. The most qualified candidates will be monetarily driven, independently sufficient with minimal oversight, self starter, people oriented and extremely organized. Strong computer skills a must. Leads provided daily are expected to be contacted promptly. We have a strong support team to assist with training and orientation.

Customer Service Representative Duties and Responsibilities

  • Source new leads
  • Follow up on leads to find new customers
  • Use negotiation skills to close deals
  • Communicate with existing customers about their needs
  • Use CRM software to increase customer retention

Customer Service Representative Requirements and Qualifications

  • Customer Service representative experience preferred
  • Strong communication and negotiation skills
  • Able to use CRM software similar to Salesforce
  • Excellent multitasking skills
Company Description
Yesco Sign and Lighting has been in operation on the Coast for over 30 years maintaining signs and lighting for a variety of customers from the casinos, to the convenience stores, retail and business centers. We have experienced technicians and a variety of equipment to handle most jobs. We cover the entire Mississippi Gulf Coast and into southeastern Louisiana. Because of our network with 3 other offices in LA and MS, our products and services are more desireable because we can handle multiple locations for a single customer. The opportunities are endless.

Yesco Sign and Lighting

Address

12487 Shortcut Rd. Biloxi

Biloxi, MS
USA

Industry

Business

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