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Medical Device Customer Service Specialist

YOH Indianapolis, IN
  • Expired: 28 days ago. Applications are no longer accepted.

Medical Device Customer Service Specialist needed for a contract opportunity with Yoh’s client located in Indianapolis, Indiana!

The Big Picture – Top Skills You Should Possess:

· Associate’s Degree with at least 1 year previous customer service experience required

· Experience troubleshooting in a customer service environment

· Flexibility regarding training schedule/work hours

· Excellent communication skills; professional demeanor

What You’ll Be Doing:

· Assisting customers and troubleshooting issues with medical devices

· Answer customer service complaints and inquiries, analyze/troubleshoot concerns with non-functioning products and/or services. Identifies issues and recommends corrective solutions

· Follow documentation according to established regulatory guidelines as may be required by specific job responsibilities

· Knows and applies the fundamental concepts, practices and procedures of the particular field of specialization

· Significant on the job training in a specific area

· Contributes independently or with a team towards a program or department goal or service

· Interfaces with both internal and external customers and departments

· Responsible for maintaining and continuously improving the quality system and achieving quality objectives through daily actions.

What You Need to Bring to the Table:

· Associate’s Degree with at least 1 year previous customer service experience required

· Strong critical thinking skills required

· Schedule flexibility required; May be assigned a schedule that includes evenings

· Proven ability to make quick and effective independent decisions

· Strong organization and planning skills

· Ability to handle multiple functions at one time

· Efficient and effective oral and written communication skills

· Intermediate computer skills including the ability to do some advanced functions within various software packages

· Ability to develop expert product knowledge for areas of responsibility

What’s In It For You?

We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you.

· Medical, Dental & Vision Benefits

· 401K Retirement Saving Plan

· Life & Disability Insurance

· Direct Deposit & weekly epayroll

· Employee Discount Program’s

· Referral Bonus Program’s

If This Sounds Like You, Apply Now!

Recruiter: Andria Armato

Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK. Find out more here!

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Click here to contact us if you are an individual with a disability and require accommodation in the application process.



Why Work Here?


Indianapolis, IN