Skip to Main Content
← Back to Jobs

Customer Complaint Investigator (Microbiology)

YOH Hazelwood, MO
  • Expired: over a month ago. Applications are no longer accepted.

Exciting opportunity for a Customer Complaint Investigator needed for a contract opportunity with Yoh Scientific’s client located in Hazelwood, Missouri area.

Duration: 9 months

Hours: 8 hours a day, 1st shift. In time is flexible to start between 7am-8am

RESPONSIBILITIES INCLUDE:

The Customer Complaint Investigator is responsible for supporting the Investigator Leads investigation following technical complaints from customers. MAY DO LAB TESTING

  • Participate in meetings related to complaints and work closely with other departments to gather data;
  • Help the IU and site team prepare for the audits;
  • Represent Customer Service in various QA and Regulatory Compliance meetings;
  • Play a key role in audit preparation and participate in audits;
  • Contribute to the design of support tools for subs/distributors to use in the support of customers.

QUALIFICATIONS:

  • Med Tech Experience OR Bachelor in Bio or Microbiology OR AS with equivalent in related field of expertise (i.e., AS-biology or Microbiology with 2-5 years’ experience in micro
  • Education or experience in a microbiology lab required
  • Prior investigation experience with customer complaints and root cause analysis
  • Independent worker, follows directions well, and cooperative with other team members
  • Committed to customer and to service with a sense of urgency and accountability
  • Cross cultural flexibility
  • Sense of autonomy and self-discipline.

NICE TO HAVE:

Quality Experience

YOH

Why Work Here?

Innovation, new technologies, opportunity to grow your career; creativity and excellence are the foundation of our culture.

Get Hired, Apply Now! Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK. Find out more here! Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Click here to contact us if you are an individual with a disability and require accommodation in the application process

Address

Hazelwood, MO
USA