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Contract Call Center Screener - Bilingual Required (French or Spanish)

YOH Saint Louis, MO
  • Posted: over a month ago
  • Contractor

Contract - Call Center Prescreeners -Multiple Shifts Available - P/T, F/T, Day and Evening- Bilingual French or Spanish Required

Needed for an ongoing Contract assignment; with Yoh Services located in Maryland Heights, MO.

The Big Picture - Top Skills You Should Possess

  • Ability to prioritize and plan in a fast-paced, high volume setting
  • Strong attention to detail and prioritization of sourcing projects
  • Experience with high volume call center environment, answering and placing calls to candidates for talent evaluation
  • Must be able to speak, write, and read the French or Spanish language

What You’ll Be Doing

  • The Call Center Screener will be the first point of Contact for applicants inquiring about job opening.
  • Answer inbound applicant calls, and ensure all calls are answered and responded to in a timely and professional manner. Conduct candidate screen and determine fit according to position profile.
  • Process employment applications, determine fit to position profile, and place outbound calls to candidates for initial screening conversation.
  • Work collaboratively with Recruiting Coordinator and Recruiter in support of overall hiring goals and processes.
  • Ensures the maintenance of updated employee information in staffing data base and monitor potential duplicate persons and/or rehired employees.
  • Responsible for performing work in accordance with the Company's Code of Ethics and Standards of Business Conduct. Escalate concerns from callers in accordance with guidelines.

What You Need To Bring To The Table

  • High school diploma or equivalent
  • Minimum of 1 to 2 years off/business experience; Day & Zimmermann Call Center experience a plus.
  • This will be a call center environment. Hours of Operation will be 7:00 a.m. CT to 10:00 p.m. CT. Ability to work set schedule will be critical. •
  • Ability to make decisions using a matrix protocol.
  • High degree of customer service.
  • Strong attention to detail and verbal communications skills.
  • Ability to remain flexible and adaptable in a fast-paced environment required.
  • Bi-lingual a plus (Spanish and/or French)

What’s In It For You?

The incumbent will receive a competitive base salary, an aggressive commission plan, 401k plus company match, a comprehensive medical/dental/vision plan, and paid time off. Yoh offers a tight knit work environment with the financial backing of a large privately held staffing firm.

Must be able to perform the following physical and mental tasks:

  • Visual Acuity, balancing, stooping, reaching, walking, manual dexterity, grasping, feeling, hearing, talking.
  • Capacity to think, concentrate and focus for long periods of time.
  • Ability to read complex documents in the English language.
  • Capacity to reason and make sound decisions.
  • Ability to write complex documents in the English language.
  • Capacity to express thoughts orally.

About Yoh

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Yoh is committed to maintaining an inclusive workforce, and where employees are hired, retained, compensated and promoted based on their contributions to our Company. Our collective strength is rooted in over 110 years of diverse employees and businesses, commitment to success, and delivery on promises made. Federal and state Equal Employment Opportunity laws prohibit employment discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship status, veteran status and disability status. Yoh is committed to providing an equal opportunity work environment in full compliance with these laws. If you are an individual with a disability and you require an accommodation in the application process, please email reasonableaccommodation@dayzim.com. #Yoh

Yoh, A Day & Zimmermann Company

YOH

Get Hired, Apply Now! Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK. Find out more here! Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Click here to contact us if you are an individual with a disability and require accommodation in the application process

Address

11960 Westline Industrial Drive, Suite 100, St. Louis MO 63146
Saint Louis, MO
63146 USA

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