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Customer Relations Specialist at Boulder YMCA (Opener M-F)

YMCA of Northern Colorado
Boulder, CO
  • Posted: 10 days ago
  • Full-Time
Job Description

The Boulder Branch of the YMCA of Northern Colorado is seeking smilers, skilled chatters, and expert joy providers. We are in need of customer service specialists to welcome our members, answer questions, give tours, and help individuals and families understand and access Y offerings.

It's a fun job, and someone's gotta do it. Are you that someone? You might be the right candidate if...

You are helpful. You have an aptitude you may call it a gift for helping others. When you are around, no question goes unanswered and no concern goes ignored. If you don't know the answer or have the solution, you will find the person who does. You care.

You are a people person. You love the idea of interacting with all types of people on a daily basis. You revel in the idea of building connections and having hilarious inside jokes with members and co-workers.

You are responsible and respectful. You are a good person (Better yet, you are a great person), and you show it everyday through your dependability and work ethic. You are a multi-tasker, and you can happily and calmly juggle projects, phone calls, check ins, registration questions... See what we mean? You are a hockey goalie without pads, but you rise above the occasional flying pucks with grace and poise.

You are ready to make a difference. You understand that this position is not simply a customer service job at a gym. You know you can help strengthen your community and support your neighbors in need.

Position is part time 12-25 hours per week, year round. This is a flexible role that can fit a new retiree, as well as someone just starting in the work force or seeking a second job. While you do not need to be available for all shifts to apply. Currently we are looking for openers.

Weekdays from 4:45am - 10:00 am.

Salary starts at $12.56/hour. In addition, this shift qualifies for a +10% differential for (staff who work the opening shift). We also offer an +10% differential for bilingual staff who test as fluent in Spanish and English.

OUR BENEFITS ROCK. We are a family friendly organization that puts a focus on work-life balance, and our benefits prove it. All YMCA part-time staff working 10+ hours each week are eligible to receive a free family membership: From teens to seniors, this benefit impacts the entire household! Staff who work 10+ hours a week earn 50% to 100% off YMCA of Northern Colorado Programs. That includes free YMCA Camp Noco traditional day camp, youth sports, learn to skate and swim lessons, and half off YMCA Camp Santa Maria overnight camp, personal training, specialty summer camps, and childcare. If you work 20+ hours a week, your benefits grow from there. Sick time is earned from day 1, and we make contributions of 10% of your salary to the YMCA Retirement Fund for eligible staff. Have questions about how our benefits apply to you? Your unique benefits package will be discussed at point hire.

Requirements/Qualifications

  • Must be reliable and committed to arriving on time for every shift
  • Customer Service and Sales Experience
  • Professional, alert, courteous, and tactful
  • Spanish proficiency preferred (additional 10% pay differential for Spanish and English fluency)
  • Intermediate computer skills required

View all openings and apply online today at https://www.ymcanoco.org/careers.

We were founded as the Young Men's Christian Association in 1844. But today, we are The Y, an association that values, and is made stronger by, its diverse people. At the YMCA of Northern Colorado, we are committed to equal opportunity employment regardless of gender, age, disability, ethnicity, sexual orientation or religious affiliation.

Boulder, Niwot, Superior, Lafayette, Louisville

YMCA of Northern Colorado

Address

Boulder, CO
80301 USA

Industry

Business

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