General Job Duties:
- ensure timely filing of insurance claims
- assist with processing incoming mail including payment and EOB statements
- post payments to patient accounts
- print, verify and mail patient statements
- follow up on unpaid or underpaid claim charges
- maintain a log of open issues with dates for follow ups
- perform first level collections on accounts with overdue balances
- communicate with other staff members for information as needed
- respond to staff and attorney requests for information in a timely manner
- promote excellent customer and patient service
- assist the staff in any other capacity as needed
Required Skills:
- professional demeanor
- excellent research and problem solving skills
- flexible and able to adjust with changes as they arise
- very detail oriented and thorough
- strong time management and organizational skills
- excellent customer/patient service skills
- friendly and approachable
- willing to assist staff members as needed
- experience with computers and office related programs (spreadsheets, document editors, etc.)
Required Experience:
- medical billing experience and/or equivalent training
- knowledge of medical software, Excel and Word programs
- customer service
Preferred Experience:
- chiropractic and/or primary care clinic setting
- modern office technology including small office networks
- electronic health records (EHR/EMR) systems including practice management software
Experience:
- medical billing and/or equivalent: 1 year (Required)
Education:
- High school or equivalent (Required)
Work Location:
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
Schedule:
- Monday to Friday
- Day shift
- 8 hour shift
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