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Restaurant General Manager

Xperience Restaurant Group Arlington, VA
  • Expired: over a month ago. Applications are no longer accepted.

The General Manager is responsible for successfully managing all aspects of the venues profit & loss (P&L), driving the marketing and sales functions as well as the day-to-day operations of the business. The General Manager will be fully responsible for effectively planning, delegating, coordinating, staffing, organizing, and decision making to attain desirable profit making results.

  • Coach, develop, and lead by example
  • Create an environment of trust and mutual respect
  • Responsible for the complete life cycle of all team members to include hiring, training, coaching/counseling, skill development and terminations
  • Develop the annual budget and closely manage the venue’s P&L
  • Develop and implement standard operating procedures, policies, and procedures to be followed by the management team
  • Maintain highest standards of food and beverage quality, guest service, cost control, and consistency of service
  • Evaluate outside partner, contractor, and vendor relationships on a frequent basis
  • Ensure timely and accurate completion of all period-end financial statements and reports
  • Manage staffing levels and controllable costs ensuring they are in line with budget
  • Complete or verify completion of nightly logs and manager reports
  • Monitor and enforce inventory controls
  • Monitor guest satisfaction on all levels, including social media platforms
  • Ensure health, safety, and sanitation requirements follow applicable state and federal laws
  • Participate in community events
  • Actively participate in marketing and advertising activities to ensure consistency with product line strategy
  • Ensures that private events, catering, and banquets are successfully executed
  • Adhere to company’s cash handling procedures
  • Ensure that all equipment is kept clean and in excellent working condition
  • Ensure that all products are received
  • Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
  • Recognize and cultivate regular guests and repeat business
  • Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude
  • Possess a complete understanding of the employee handbook and adhere to the regulations contained within it
  • Ensure compliance with all safety and health department procedures and all state and federal liquor laws
  • Ensure compliance with company safety and sanitation standards
  • Ensure staff is properly equipped with the tools to complete their tasks
  • Assists and/ or completes additional tasks as assigned

This job description is a summary of duties, it is by no means an all-inclusive list but is merely a broad guide of expected duties.

Xperience Restaurant Group

It was in 1954 that Mexican casual dining was introduced to SoCal with the opening of El Torito Restaurant . Half a century later, Mexican fare has become an integral part of the American dining experience. With its vast portfolio of restaurants and contemporary taquerías, Xperience Restaurant Group continues to honor the flavorful history of Mexican cuisine, leading the way through culinary innovation, superior hospitality and rich and infused flavors. From the always popular traditional dishes served up at El Torito; to the sophisticated layers of flavor derived of simple ingredients and a wood-fired mesquite grill at El Torito Grill; to the fresh and simple neighborhood favorites plated at Acapulco and Chevys Fresh Mex, Xperience Restaurant Group is a leading Mexican full-service casual dining operator. Our portfolio of brands include: El Torito Restaurants, Acapulco Mexican Restaurants, Chevys Fresh Mex® Restaurants, El Torito Grill Restaurants, Pink Taco on the Sunset strip in LA and downtown Chicago, Las Brisas Restaurant in Laguna Beach, CA and Sinigual Restaurant in New York City. Xperience Restaurant Group is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.


1201 S. Hayes Street. #1
Arlington, VA