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Optical Customer Support Specialist

XP Health
San Carlos, CA
  • Posted: over a month ago
  • $18 to $25 Hourly
  • Full-Time
Job Description

About our Practice

XP Health is seeking a customer support specialist to join our team. Our goal is to optimize existing vision benefits through the latest technology to elevate all of our patient’s experiences.

About the Position

We are looking for a Full-Time Optical Customer Support Specialist located in San Carlos, CA. Our ideal candidate is a hard-working, coachable, team player with excellent intrapersonal skills. An individual passionate in eye care and general patient health is essential to providing the best experience we can!

This position requires no weekends or nights!


Your duties will include but are not limited to:

  • Using different platforms/channels (Live Chat, Email, Telecommunication) to assist patients with their inquiries

  • Administrative work

  • Preparation of orders for our optical laboratory


High School or equivalent (GED Education)

Customer service experience (1 year or more)

Experience in optics preferred but not required (We will train the right candidate)

XP Health


San Carlos, CA



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