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Customer Service Representative

Wynwood Global
Washington, DC
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

A Customer Service Representative, is responsible for engaging with customers on behalf of their company. Their duties include answering phone calls or emails from customers to answer questions, participating in meetings with the customer service team to discover new communication tactics and maintaining expert knowledge about company products or services to best help customers.


No prior experience is necessary





Benefits

  • Health Insurance
  • Life Insurance
  • Bonus Opportunities
  • 401K Plan
  • Career Development & Growth
  • Performance Bonuses


Responsibilities

  • Process customer policy change requests.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Answer incoming phone calls on the first ring.
  • Schedule appointments for sales staff to meet prospective customers.
  • Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.


Requirements

  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Great Customer Service Skills.
  • Driven and goal-oriented individual.
  • Ability to tactfully handle stressful and difficult situations.

Wynwood Global

Address

Washington, DC
20006 USA

Industry

Business

View all jobs at Wynwood Global