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Customer Service/Sales Representative

World Martial Arts Supply Little Rock, AR
  • Posted: over a month ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

As a Customer Service/Sales Representative, you will manage incoming calls from clients while navigating multiple systems to aid in taking orders, answering questions and resolving issues. Our mission is to put our customers first, always.

Customer Service/Sales Representatives must have the willingness to learn about our products and their use. They must also be attentive, patient and calm, communicating effectively and professionally, in a conversational manner. Additional skills include Quality Focus, Problem Solving, Documentation Abilities, Listening, Phone Skills, Resolving Conflict, Analyzing Information, and Multi-tasking to be able to organize workflow.

To ensure we are able to handle our customers’ needs, our employees must be punctual, dependable and reliable.

Requirements:

  • Excellent verbal, written and keyboarding skills
  • Must type a min of 25 WPM with accuracy
  • Minimum High school diploma or GED
  • Customer service experience is a plus

WHY SHOULD YOU APPLY?
Our employees benefit in learning product, policies, procedures, and receive on-the-job coaching and training. This allows our employees to be well-prepared to assist our customers.

We’ll provide you with a competitive salary and a benefits package, including Medical, Dental, Vision, Life Insurance, as well as paid time off, a fantastic company match on 401K and more!

READY TO SUCCEED?
If you have a passion for helping people and creating a great customer service experience, then join us and make a career out of making a difference.

I understand that applying to this job indicates that I have the legal right to work in the United States. I agree to perform physical duties of this position as outlined in the job with or without reasonable accommodations. I understand that if offered the position, I will be required to pass a pre-employment drug screen.

World Martial Arts Supply

Why Work Here?

We invest in you!!

World Martial Arts (WMA) is the authorized distributor of ATA Martial Arts. We carry the latest equipment for all martial artists’ needs, including weapons, sparring gear, safety equipment, belts, uniforms, and apparel. At World Martial Arts, we are looking for people who are committed to listening to our customers, understanding their needs and providing solutions.

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