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Call Center Representative

World Cinema Inc Houston, TX
  • Expired: over a month ago. Applications are no longer accepted.

World Cinema is a rapidly growing Guest Room entertainment provider in the hospitality, student housing and residential industry.

If you are a customer service support professional with passion for innovation, here is your opportunity to join our team of industry-leading network operation analysts.

** The NOC is monitored 24/7 and this position may be required to work weekends, and holidays compensated as Overtime**

Job Responsibilities:

  • Provide consistent and clear communication with customers
  • Perform troubleshooting to determine and isolate problems on proprietary software
  • Interact with Network Providers, Field Contractors, and customers on a daily basis; opening tickets and performing follow up with internal/external personnel regarding client related issues
  • Manage inbound and outbound calls in a timely manner

Required Qualifications:

  • Excellent Customer Service Skills
  • Good Communication Skills, written and verbal
  • Able to document issues with a high level of accuracy and attention to detail
  • Able to learn and retain information in a fast pace environment
  • Efficient Task Switching Ability
  • Ability to work independently and/or as a part of a team

Job Type: Full-time

Schedule/Shift: 12:00 pm to 10:00 pm OR 10:00 pm to 8:30 am

Salary: $13.00 per hour

Experience:

  • Call Center: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Education:

  • High school or equivalent (Required)

Location:

  • Houston, TX 77042 (Preferred)

Language:

  • English (Required)

Work authorization:

  • United States (Required)

Job Type: Full-time

Salary: $13.00 /hour

World Cinema Inc

Why Work Here?

Awesome company, great people, and growth opportunities!

World Cinema is a rapidly growing Guest Room entertainment provider in the hospitality industry.

Address

9801 Westheimer Rd. 4th Floor. Houston, TX 77042
Houston, TX
USA

Website