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Bilingual Customer Service Rep.

Workway, Inc. Irving, TX

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Workway is a professional staffing firm, working with organizations across the country to place exceptional candidates. Work with a global property information and analytics leader trusted by financial services organizations and real estate professionals to provide unique perspectives that identify, interpret, and direct action that helps solve their toughest business challenges. It’s an opportunity to be a part of something big – something that reaches beyond yourself and beyond today!

We are looking for a Bilingual Customer Service Representative responsible the initial contact point for inbound phone calls, assisting customers by answering questions, providing contract and system information, and resolving problems while delivering great customer service and leave a positive impression.

Your specific duties will include:

Handle high volume inbound calls regarding customers’ accounts in the contact center environment

Answer customer questions and resolve issues efficiently and professionally

Monitor, document, and perform updates in client systems accurately and timely

Utilize multiple call center support applications in assisting customers and agents

Route calls and e-mails to the appropriate department and/or administrator

Specific qualifications for the position include:

High School diploma or general education degree (GED) required and College degree

2+ years in customer service experience required

Computer Skills Proficient in Microsoft Office Suite Internet Explorer

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct-hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!

 

Company Description
Workway is a specialty staffing company, working with organizations across the country in search of exceptional candidates. Our team of employment experts provides recruiting services across a range of market sectors including:

- Real Estate and Banking services including Title, Escrow, Mortgage, REO/Foreclosure, Banking and Credit Union
- Professional Staffing including Finance, Accounting, Clerical, Administrative, Education, HR and Legal
- Technical Staffing including Engineering, Information Technology and Scientific

To meet the challenges of a changing economy, we are consistently forming relationships with new employers, providing opportunities for our top talent.

To receive state and federal compliance posters, e-mail hr@workway.com or call 972.514.1515.

Workway, Inc.

Why Work Here?
A Better Way To Work - The Workway Difference

Workway is a specialty staffing company, working with organizations across the country in search of exceptional candidates. Our team of employment experts provides recruiting services across a range of market sectors including: - Real Estate and Banking services including Title, Escrow, Mortgage, REO/Foreclosure, Banking and Credit Union - Professional Staffing including Finance, Accounting, Clerical, Administrative, Education, HR and Legal - Technical Staffing including Engineering, Information Technology and Scientific To meet the challenges of a changing economy, we are consistently forming relationships with new employers, providing opportunities for our top talent. To receive state and federal compliance posters, e-mail hr@workway.com or call 972.514.1515.

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Address

Irving, TX
USA

Industry

Business

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