Customer Service Representative

Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Paid Holidays

Base Salary with Commissions 

Bonus Opportunities

Paid Time Off (PTO)

Supplemental Insurance

401K Plan

Hands On Training

About Andrew Womack

The Womack Insurance Agency is an elite Allstate Agency located in Bogart, just outside of Athens. Our office is ranked in the top 3% out of 10,000 Allstate agencies because we take our job serious by tailoring client’s policies to their needs. We care, and it shows in our survey results and our dedicated staff work incredibly hard to insure that our clients are Completely Satisfied! We only hire the best and most dedicated employees

• Process customer policy change requests.
• Handle all incoming claim calls from customers.
• Provide exceptional customer service.
• Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
• Educate clients on the insurance policies that best suit their needs

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Professional phone etiquette.
• Great Customer Service Skills.
• Property & Casualty insurance license is required.