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Full Time Key Holder- Wolford Boutique Outlet Riverhead

Wolford America
Riverhead, NY
  • Posted: over a month ago
  • Full-Time
Job Description

Job Description

Job Summary:

To promote sales by providing excellent service to customers, using professional product presentations, sales techniques and product knowledge.

Responsibilities include but are not limited to:


  • Engage with client to build sales on the sales floor.
  • Provide highest level of customer service by representing products to customers, explaining benefits, features, quality, prices and product care.
  • Achieve given sales and KPI targets through initiating cross-selling and add ons.
  • Maintain client book and actively gain new customers for database operations.
  • Merchandise the boutique including window decos & in-store visuals; ensure that all products are perfectly displayed, efficiently organized and within corporate guidelines
  • Preparation of merchandise orders, handling of product deliveries, and receipt of merchandise

  • Maintain all areas in pristine condition at all times including, shelves, modules, floor, cash counter, dressing room, stock room, etc.

  • Take part in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising

  • Handle the POS and cash system

  • Maintain cash handling records, reports, and opening and closing procedures

  • Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements

  • Handle product pricing, product reclamations, returns and/or exchanges and prepare the necessary administrative reports

  • Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines

  • Safeguard company property and enforce loss prevention standards

  • Key holding responsibilities

  • Black Out Dates: February 10th-14th. Black Friday through New Year’s Day annually. Seasonal locations black out periods may vary.


  • Employee discount and bi-annual clothing allowance (subject to local tax requirements)

  • Monthly commission earning potential 3% of individual sales

  • Health, vision and dental insurance benefits for qualifying full-time employees

  • 401K contribution after applicable company waiting period

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Wolford America


Riverhead, NY
11901 USA



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