Full Time Key Holder- Wolford Boutique Outlet Riverhead

Job Description

Job Summary:

To promote sales by providing excellent service to customers, using professional product presentations, sales techniques and product knowledge.

Responsibilities include but are not limited to:

Sales:

• Engage with client to build sales on the sales floor.
• Provide highest level of customer service by representing products to customers, explaining benefits, features, quality, prices and product care.
• Achieve given sales and KPI targets through initiating cross-selling and add ons.
• Maintain client book and actively gain new customers for database operations.
• Merchandise the boutique including window decos & in-store visuals; ensure that all products are perfectly displayed, efficiently organized and within corporate guidelines

• Preparation of merchandise orders, handling of product deliveries, and receipt of merchandise

• Maintain all areas in pristine condition at all times including, shelves, modules, floor, cash counter, dressing room, stock room, etc.

• Take part in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising

• Handle the POS and cash system

• Maintain cash handling records, reports, and opening and closing procedures

• Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements

• Handle product pricing, product reclamations, returns and/or exchanges and prepare the necessary administrative reports

• Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines

• Safeguard company property and enforce loss prevention standards

• Key holding responsibilities

• Black Out Dates: February 10th-14th. Black Friday through New Year’s Day annually. Seasonal locations black out periods may vary.

  Benefits

• Employee discount and bi-annual clothing allowance (subject to local tax requirements)

• Monthly commission earning potential 3% of individual sales

• Health, vision and dental insurance benefits for qualifying full-time employees

• 401K contribution after applicable company waiting period

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