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General Manager

Wings Over South Bend, IN
  • Expired: over a month ago. Applications are no longer accepted.

A Wings Over General Manager is a great leader; an effective communicator a confident problem solver, and an enthusiastic mentor. Our GMs are experts in front-of-house and back-of-house operations, nimble office workers, masters of their P&L, and a true representative of the Wings Over brand.

Day in the Life:

  • Let’s get our hands dirty. Work side by side with the team frying chicken, greeting guests, and modeling Wings Over standards, values, and behaviors..

  • Recruiting and hiring equally hard working team members with the dedication and humility to grow with us.

  • Using an open-minded approach, and an employees-first philosophy to implement change, share and reward wins, and enforce standards.

  • Participating in the community by identifying partnerships, joining community events, and by engaging our neighbors.

  • Using scheduling, coaching, and hands-on management to achieve operational excellence.

  • Delivering sales and financial goals by focusing on the inputs.

  • Ensuring food safety by leading disciplined execution in FOH and BOH.

  • Serving a consistent product and service by providing proper training during onboarding and giving regular feedback frequently- applying constant, gentle pressure.

  • Resolving conflicts promptly in a thoughtful, empathetic, and fair manner.

  • Contributing ideas, thoughts and solutions that result in the retention of greater people, the delivery of better food, and a higher quality guest experience.

  • Seek continuous growth, by making the best use of your 1-on-1 time and soliciting feedback from your team.

What you bring to the table:

  • 4 years management experience

  • 6 years food service experience (line level or management)

    • At least 2 of those years in fast-casual/QSR

  • Flexible schedule- available nights, holidays, and weekends

  • Serv-Safe Certified

  • Able to lift 50 pounds and can stand for long periods of time

  • Legal US work authorization

  • Passionate about food, service, and restaurants

  • Inspired to drive the growth of your team members

  • Someone who eats problems for breakfast, i.e. operates with urgency

  • Calm and collected in moments of pressure

  • Proactive in identifying problems and implementing solutions

  • Empathetic towards the needs of different team members and guests.

  • Flexible and open minded- able to propose changes and implement new programs introduced by others or created in house.

  • Humble- excited to receive feedback and able to use that feedback to develop and grow continuously.

  • Naturally curious about the communities we serve.

Wings Over Perks, Training, and Development:

  • Competitive pay and bonus structure - financial performance, service quality metrics, and good scores on internal and external inspections are rewarded.

  • A positive work environment, with a team focused on your growth and development within the store and in the growing company at large

  • Company Events & Team Building Workshops

  • Free shift meals and off-duty discounts for you and your family

  • We provide a thorough 10-week training and development program at our corporate locations in Ithaca, NY and State College, PA. Upon completion of the training program you will be an expert capable operating a Wings Over corporate store.

  • Weekly 1-on-1s with a member of our operations team where you will review performance of the store, your team, and yourself.

Wings Over

Why Work Here?

Fast growing, collaborative, and focused on professional as well as personal development.

Founded in 1999, Wings Over has become a staple on college campuses across 13 states. Wings Over currently has 37 franchised locations, and 2 company-owned locations. In 2017, the Wings Over brand was acquired by existing Franchisees: Dan Leyva, Kevin Mok, Raunak Nirmal, and Mike Wang. All four Cornell alumni owned and operated the Wings Over Ithaca location when they developed their vision for the next iteration of Wings Over, “Wings Over 2.0”. Some of the changes that have been made under the leadership of Dan are a more focused menu with higher quality offerings, an emphasis on elevated service in-store, online, and over the phone, and the use technology to improve everything from the ordering experience to how the kitchen operates.

Address

311 E Broad St, Athens, GA 30601, USA
South Bend, IN
USA

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