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Assistant GM

Wings Over Happy Valley State College, PA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Wings Over Benefits:

  • An energetic and positive work environment

  • Supportive team focused on your personal and professional growth

  • Competitive pay and bonus structure - sales performance and service quality metrics

  • Shift meal stipend and off-duty discounts for you and your family

  • Eligible for (2) weeks of paid vacation after (6) months of service

  • We provide a thorough 4-week training and development program Upon completion of the training program you will be an expert capable of operating a Wings Over corporate store

  • Weekly 1-on-1s with a member of our operations team where you will review the performance of the store, your team, and yourself

Day in the Life includes, but is not limited to:

  • Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimize their impact.

  • Drives the implementation of company programs by directly motivating and instructing the store team to implement them to meet operational and organizational objectives.

  • Manages with integrity, honesty, and knowledge that promotes the culture, values, and mission of Wings Over.

  • Remains calm and collected; plans, identifies, communicates, and delegates appropriate responsibilities and practices to store Crew to ensure smooth flow of operations.

  • Assists Captain in monitoring and managing store staffing levels to ensure development and talent acquisition to achieve and maintain store operational requirements.

  • Utilizes management information tools and analyzes financial reports to identify and address trends and issues in-store performance.

  • Assists Captain with conducting performance reviews, providing feedback, and setting challenging goals to improve performance. Manages ongoing performance using performance management tools to support organizational objectives.

  • Communicates information and ideas to the Captain to promote store growth and a positive work environment.

  • Keeps all workstations clean and organized and coaches team to do the same; follows health, safety, and sanitation guidelines for all products.

  • Ensures team members adhere to legal and operational compliance requirements.

What you bring to the table:

  • Able to communicate clearly and concisely, able to appropriately handle confidential/sensitive information

  • Able to manage store operations independently

  • Knowledge of supervisory practices and procedures

  • Strong interpersonal and leadership skills; focus on building peer and community relationships, able to coach and mentor others

  • Flexible Schedule - Available nights, holidays, and weekends

  • Able to lift 50 lbs and legal US work authorization

  • A safe vehicle, a valid driver’s license, and updated insurance (Drivers + Leadership only)

  • Valid Food Service Manager Certificate (in accordance with local ordinances)

  • At least (2) years  of store-level management experience, (2) years of hospitality experience

Wings Over Happy Valley


State College, PA



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