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Intensive Servicing Associate

Windsor Advantage Chicago, IL
  • Posted: over a month ago
  • $45,000 to $60,000 Annually
  • Full-Time
  • Benefits: Vision, Medical, 401k, Dental

Position Description:

The Intensive Servicing Associate will report to the Vice President of Special Assets and will be responsible for understanding, application and adherence to SBA SOP/Internal policies and procedures, participating in and contributing to weekly departmental and liquidation pipeline meetings. Additional Functions include but not limited to, managing SBA Relationships, evaluate and identify departmental/company risk, drive strategic discussions and implement for maximize departmental efficiencies.

Position Summary:

Responsible for providing quality customer service while servicing and/or liquidating loans. The Intensive Servicing Associate will quarterback communication with clients, borrowers, government entities and other third parties (e.g., insurance agents, attorneys, CPA’s etc.), exercising discretion and judgement for the necessary decisions associated with the essential functions below.

Basic Functions:

Facilitate workout communications and next steps with lender clients and borrowers, Perform liquidation activities, and complete government correspondence.

Essential Functions:

  • Exhibit a detailed understanding, application and adherence to intensive servicing and liquidation policies and procedures
  • Keep complete, accurate and auditable electronic supporting documentation packages for all functions that you perform.
  • Effectively manage intensive servicing liquidation relationships primarily with banks and associated parties
  • Work effectively to manage intensive servicing liquidation timeline for wrap up and charge off.
  • Understanding of all SBA SOP and associated liquidation forms/packages.
  • Draft and Issue Demand Letters on delinquent loans
  • Submission of Secondary Market Repurchase for loans entering liquidation
  • Prepare timely and compliant Guaranty Purchase Package for submission to SBA Center
  • Guide discussions with Lenders regarding options such as Workout Agreements, Forbearance Agreements, Deed-in-Lieu Agreements.
  • Order any necessary third party reports and effectively manage third party vendors
  • Conduct liquidation activities such as Auctions, Foreclosure, Pursuit of Personal Guarantors
  • Conclude liquidation activities with SBA via Wrap Up/CPC Reports
  • Work with lender to interface directly with SBA Servicing Center staff
  • Special projects as assigned by a supervisor or any member of senior management.

Windsor Advantage

Why Work Here?

We expect this hire to play a critical role in the continued growth of Windsor Advantage!

Windsor Advantage provides banks and credit unions with a comprehensive outsourced SBA 7(a) and USDA lending platform. Since 2010, Windsor has processed more than $2.0 billion in government guaranteed loans and currently services a portfolio in excess of $1.1 billion (as of June 30, 2018) for over 80 Lenders nationwide. Clients range in size from $50 million (in assets) to more than $30 billion (in assets). With more than 150 years of cumulative SBA lending experience, cutting edge technology, rigid controls and consistent processes, Windsor is uniquely qualified to assist any sized Lender with implementing a thoughtful and profitable government guaranteed lending initiative. In addition to the SBA 7(a) Program, Windsor is also active in the USDA lending programs, servicing a USDA loan portfolio (B&I, REAP, CF and FSA) of more than $300 million.

Address

444 N Wells St, Chicago, IL 60654
Chicago, IL
USA

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