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Customer Service Consultant

Windermere Collision Center Orlando ,FL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Description:

The successful candidate for the role of a customer service consultant MUST possess exceptional interpersonal skills. She/He must be able to perform multiple tasks at once and must have Outgoing personality with expertise at developing relationships (i.e., a "people person").

Requirements:

· Experience answering a multi-line telephone

· The ability to screen and direct telephone calls in a courteous, helpful manner

· Basic computer skills and familiarity with document scanning

· Excellent customer service skills

· A professional appearance and demeanor

· The ability to multi-task

· Prepare invoices and associated paperwork. Maintain DRP Compliance, including obtaining proper

authorizations

· May assist in carrying out customer communication process throughout the repair process

· Maintains a broad knowledge base of insurance partner requirements regarding authorizations and billing

· Monitor DRP assignments, estimate/repair appointments

· Carry out general customer service representative duties

· Ensure all telephone enquiries and bookings are answered in a courteous, helpful and professional manner.

· Outgoing personality with expertise at developing relationships (i.e., a “people person")

· Excellent follow-up skills

· Basic MS Office knowledge; computer software and internet proficiency

· Excellent appearance, verbal/written communication, strong negotiation and presentation skills

· History of success and tenure in previous work experience

 

Company Description
It’s never a happy time when your car needs body work after an accident, but the sting can be a little less when you have a trusted, experienced resource to handle the repairs. Windermere Collision Center is owned and operated by an industry expert who’s been in the business for more than 30 years—owning/operating collision repair centers for 20 years.

At Windermere Collision Center, we’ll take care of all your collision repair needs—striving to make the process as hassle-free as possible. Our state-of-the-art facility provides professional and affordable repairs and accepts all insurance plans.

Windermere Collision Center

Why Work Here?

Experienced and talented management excited to bring in new team members to our growing business

It’s never a happy time when your car needs body work after an accident, but the sting can be a little less when you have a trusted, experienced resource to handle the repairs. Windermere Collision Center is owned and operated by an industry expert who’s been in the business for more than 30 years—owning/operating collision repair centers for 20 years. At Windermere Collision Center, we’ll take care of all your collision repair needs—striving to make the process as hassle-free as possible. Our state-of-the-art facility provides professional and affordable repairs and accepts all insurance plans.

Address

933 Carter Rd Winter Garden
Orlando, FL
USA

Website