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UX Designer

Willis Towers Watson Minneapolis, MN
  • Posted: November 12, 2019
  • Full-Time
We are looking for a seasoned User Experience (UX) Designer with user insight, creativity and design experience to join our Product Design team. If you love designing great user interfaces and solution designs, then you would be a great fit for our team!

Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role 

You will work with one or more cross-functional product teams, business stakeholders, end-users, and fellow UX practitioners to identify key problems and opportunities. You will use human-centered and data-driven principles, while employing your keen ability to empathize, to conceptualize and validate solutions that deliver the most usable, viable, feasible, and delightful solutions aligned with business goals. Activities you lead and perform will include, but are not limited to: 

collaborating with stakeholders to discover, elicit, and analyze problems and requirements;
primary user research, uncovering clear problem definition;
task and workflow analysis, flow/process diagramming, journey mapping;
formative concept design, wireframes;
multi-fidelity prototyping, usability (secondary user) testing and validation, evidence-driven iteration;
user-interface and interaction design, specification;
implementation support.

You will work with the above-mentioned collaborators on one or more products. You will be responsible for ensuring service-line- and segment-level UX Standards are implemented for both usability and experiential consistency.

About You

You have the courage to ask questions, take risks, and champion new ideas.
You are collaborative and professional with excellent communication and interpersonal skills.
You have experience working in, and evangelizing, user research, strategy, design, and usability.
You are comfortable working with a diverse range of stakeholders, including executives, and can speak the language of business as well as technology, always ready to represent the collective needs of our users.
You effectively communicate your findings through thorough, thoughtful, and empathetic analysis.
You are comfortable with a formative design process and actively work with product teams and fellow UX practitioners to iterate on design concepts and deliver the most valuable solutions.
You are comfortable providing support to product teams in an agile software development environment, with both collocated and remote colleagues.
At your core, you have an insatiable passion for User Experience, discovering new ideas, defining them, and working in a highly-collaborative work environment

The Requirements 

Minimum of 5-7 years' experience with:
o Human-Centered Design in an agile software development environment;
o Creating and executing usability testing;
o Designing usable interfaces with complex, multi-step interactions and/or complex information visualizations.
Demonstrable experience in/with:
o Designing responsive web applications or mobile applications.
Bonus: you approach design problems with a "mobile first" mentality.
o Web accessibility and assistive technologies (screen readers, etc.).
o Tools such as Sketch, OmniGraffle, Axure RP (, Adobe CS, Visio, Balsamiq, or similar.
Demonstrable ability to work with both collocated and remote collaborators.
Excellent written and verbal communication skills.
You have mastery in 3 out of 4 essential UX disciplines: visual design, interaction design, user research, or front-end development
o Understanding of HTML, CSS and JavaScript is highly desired.
Ability to balance multiple priorities, potentially across different products, maintaining acute attention to details.
Minimum of a Bachelor's degree in Human-Centered Design, Human-Computer Interaction, Cognitive Science, Information Science or a related field.
Ability to present design and work samples of completed projects.
Ability to work with different teams to understand detailed requirements
Extensive experience using UX Design best practices to provide valid solutions.
Capacity to iterate designs and solutions efficiently and intelligently.
Work effectively in a team environment, and comfortable with receiving feedback and constructive criticism.

EOE, including disability/vets

Willis Towers Watson


Minneapolis, MN

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