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Account Executive Health & Benefits

Willis Towers Watson Minneapolis, MN
  • Posted: September 12, 2019
  • Full-Time

The Role
Our Health and Benefits Account Executives play the critical role of lead consultant and strategist with our largest, most sophisticated clients in the Brokerage & Advisory space. They drive plan design and are ultimately responsible for client satisfaction. They also partner with Producers to acquire new clients and grow relationships with current ones. This role is extremely visible, and provides the opportunity to leverage one's client, executive, business development, and benefits skills with one of the world's leading benefits advisory firms.
Responsibilities

  • Proactively drive discussions around health and benefit plan performance and design: Monitor trend and make recommendations to improve effectiveness of employee program
  • Play a key role in growing relationships with clients by recommending enhancements to benefit plan or broader rewards program design
  • Collaborate with Producers in new client acquisition by serving as the client service/technical SME in prospect discussions, and leading the RFP/value proposition process
  • Proactively advise clients around service issues; develop and implement processes and policies to improve overall client service
  • Develop and lead open enrollment process including communications strategy, collateral development, vendor implementation, and conducting open enrollment meetings
  • Work with Sr. Client Manager to develop project plans, assemble teams for delivery on client projects, and ensure delivery against project goals
  • Work with Sr. Client Manager in ensuring completion of reports and administrative actions for clients such as Form 5500 filings, policy checking and delivery, SPDs, etc.
  • Maintain and cultivate strong carrier relationships
  • Mentor and develop junior colleagues
  • Understand, articulate and implement key Willis Towers Watson value-added resources and intellectual capital; contribute to develop of new tools and approaches
The Requirements
  • 10+ years of strategic health and welfarestrategy and account management experience for large, complex, multi-stateclients
  • Deep knowledge of current H&W plan designapproaches, insurance products, regulatory environment, etc., and ability tounderstand client's needs in context of broader HR strategy
  • Strong experience in growing new revenue withcurrent clients as well as contributing to new client acquisition
  • Proven experience managing large, complexclients and creating/implementing client service solutions
  • Proven experience managing multiple teamsdelivering on client projects
  • Excellent verbal and written communicationskills including executive level presentation skills
  • Strong ability to coach and develop more juniorlevel associates
  • Team player with intellectual curiosity anddesire to help WTW grow its tools, resources and capabilities
  • Strong computer skills including MicrosoftOffice (Word, Excel and Power Point),and ability to learn new technologies and recommend new technology solutions
  • Associates or Bachelor's level degree preferred
  • State Life and Health license required within 90days of joining
  • Professional Certification (CEBS, GBA, PHR,SPHR, etc.) preferred

Equal Opportunity Employer/Vet/Disability at https://cdn-static.findly.com/wp-content/uploads/sites/478/2019/03/Equal-Opportunity-is-the-Law-Poster-Supplement.pdf

Willis Towers Watson

Address

Minneapolis, MN
55405 USA

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