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Food and Beverage Hospitality/Host

Wild Rose Casino & Resort
Clinton, IA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Position Summary: The Hospitality worker is responsible for serving guests at the Sawmill Buffet or Coaches Corner. Specific duties include greeting guests, taking orders, delivering food and drinks, presenting guest checks, handling money, resolving customer complaints, clearing tables, transporting dirty dishes and resetting tables. Provide a high level of guest service to ensure a memorable experience.

Essential Duties and Responsibilities: • Requires interaction with guests, answering questions, explaining menu options, and pricing, providing information on event and promotional activities to help create a memorable guest experience. • Be able to explain the overall features and benefits of Wild Rose Casino& Resort. • Excellent guest service skills utilizing Wild Rose Recognition Program. • Accurately enter food sales and make changes in Micros system. • Serve multiple guests in the same timeframe. • Clear tables and transport dirty dishes, silverware and glassware. • Wipe off chairs. • Restock food service station. • Vacuum food service station. • Empty trash. • Communicate between all key people. • Keep work area clean. • Adhere to safety and sanitation standards. • Meet company attendance requirements. • Meet proper department uniform, appearance and grooming standards.

Qualifications & Requirements: Must be able to obtain and retain a gaming license.


Wild Rose Casino & Resort


Clinton, IA



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