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Systems Engineer

Whittlesey
Hartford, CT
  • Expired: December 04, 2020. Applications are no longer accepted.

For over 20 years Whittlesey has provided businesses with premium-level IT consulting. We offer services in the areas of cyber security, systems support, and nonprofit technology. Our Firm offers a supportive, flexible, diverse, inclusive, and collaborative culture to help you achieve personal and professional success.

Meaningful Work

This position is responsible for supporting the IT infrastructure for clients in the financial, healthcare, and small business markets. It consists of resolving day-to-day IT support issues as well as larger deployments and projects. You will be expected to have a solid technical foundation and excellent communication skills. You will be responsible for:

  • Promptly addressing incoming support tickets

  • Assisting colleagues as needed

  • Diligent communication with clients and colleagues

  • Diligent follow-through of support tickets from creation to completion

  • Meeting billable hour goals

  • Traveling 50%-100% of the week with day visits to clients in Connecticut

Must Haves

  • AS degree in relevant field or equivalent years of experience

  • Minimum 5 years of experience providing remote or in-person IT support

  • Experience with current versions of Microsoft Windows

  • Experience with Microsoft Active Directory

  • Experience with network, database, and hardware/software architecture

  • Ability to translate technical terminology into practical terms for management and clients

  • Efficient troubleshooting skills

  • Confidence and professionalism

Preferred

  • Experience in professional consulting services

  • BA, BS degree in relevant field

  • Industry certifications (Microsoft, Cisco, CompTIA, etc.)

  • Experience providing in-person IT support

  • Experience with Microsoft Office 365 and Microsoft Exchange

  • Desire to pursue and obtain relevant higher education or certifications

Join Our Team

Join our team of passionate technology professionals to help clients in the area of systems support. By collaborating and working independently you will be a vital contributor to our client businesses and ultimately to

Come Grow With Us

We provide one-on-one coaching and real-time feedback to develop your skill set and career. We foster professional development through continuing education and challenging work.

Benefits and Work Life Integration

Whittlesey offers a competitive subsidized benefit package including medical and dental coverage. Other benefits include LTD, STD, and life insurance, all paid entirely by the firm. Whittlesey offers a 401(k) plan that includes profit sharing and provides a generous paid time off policy starting with three weeks annually. We offer incentives for becoming credentialed including tuition reimbursement assistance.

Collaboration, community, and employee engagement are key values to our culture. We sponsor community driven and firm-wide events throughout the year and encourage team member participation. Many of our team members participate in local industry organizations, as well as play on various sports teams throughout the year. Our offices provide engaging activities throughout the year which help our team members build internal relationships.

Whittlesey is an EEO employer

Whittlesey

Address

Hartford, CT
06112 USA

Industry

Technology

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