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User Engagement Engineer - TS/SCI Required

Whitespace Solutions Alexandria ,VA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 

User Engagement Engineer

Location: Springfield, VA

As a User Engagement Engineer, you’ll be part of a team that is solving a complex problem of multiple systems with legacy data into one discoverable platform. You’ll help their employees do their job efficiently and with great greater impact that will enhance services related to product and asset management of content, enabling rapid creation of discoverable, modular, web enabled, and visually enriched products.

Your role on the team will include:

  • Responsible for user engagement and translation of user requirements, requests, and needs, specifically those of analysts, into a complex design and development process that involves a deep understanding of tradecraft, workflow, production, and their dependencies with a diverse set of technologies.
  • Champion of the end user and translates the development and operational strategy between the team and the customer.
  • Identify initial solution requirements through discovery sessions with Analysts, data scientists, and external systems.
  • Collaborate with the solutions delivery architects and the Senior Developer identifying and developing product concepts.
  • Executes overall management responsibility around client implementation with the support of the Test Automation Engineers.
  • Maintain relationships with the key client stakeholder and Program Manger to address and raised issues, support solutioning on implementation risk and mitigations.
  • Develop user guides and training.

 

Required Skills and Qualifications

  • Bachelor’s Degree in Computer Science or related technical discipline, or the equivalent combination of education, technical certifications or training, and work experience
  • 10+ years of directly related experience in requirements analysis
  • Ability to work in a matrix team environment, actively and effectively managing relationships with customers, technical teams, product development, and other application managers.
  • Experience leading information technology projects involving innovation and/or modernization.
  • Experience developing and reporting upon metrics relative to operational performance.
  • Excellent organization and analytical skills.
  • Exceptional ability to communicate with leadership, staff and customers
  • Must have experience with Service Now and application monitoring toolsets.
  • Ensures responsiveness to customer initiatives and requirements.
  • Responsible for the maintenance and development of performance data collection and reporting (dashboards).
  • Provides liaison to OIT[JL1] enterprise leadership, business customers and end users

 

Desired Skills and Qualifications

Agile or Project Management Certifications

Experience in technical operations at DOD agencies, particularly NGA and DIA

Security Clearance Requirements: Candidate must hold a current TS/SCI level security clearance and be willing to take and pass a CI polygraph. Final authority for approval to brief is dependent upon the client.

Whitespace Solutions is a Woman-Owned Small Business with expertise in developing and delivering technical training, custom software, and providing on-site personnel to intelligence and law enforcement organizations. Whitespace is known for its practitioner-first approach to every project, analytic expertise, and ability to bridge the gap between technologists and tradecraft experts to improve mission outcomes.

Whitespace Benefits

Medical, Dental, and Vision plans

Unlimited PTO

Federal Holiday Paid Leave

STD/LTD

Employer Paid Life Insurance

401K plan and Employer Match

Professional Development Assistance

Whitespace Solutions, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, pregnancy, gender identity, national origin, disability, or Veteran status.

 

Company Description
Whitespace Solutions is a Woman-Owned Small Business with expertise in developing and delivering technical training, custom software, and providing on-site personnel to intelligence and law enforcement organizations. Whitespace is known for its practitioner-first approach to every project, analytic expertise, and ability to bridge the gap between technologists and tradecraft experts to improve mission outcomes.

Whitespace Solutions

Why Work Here?

Awesome CEO, great benefits, Unlimited PTO

Whitespace Solutions is a Woman-Owned Small Business with expertise in developing and delivering technical training, custom software, and providing on-site personnel to intelligence and law enforcement organizations. Whitespace is known for its practitioner-first approach to every project, analytic expertise, and ability to bridge the gap between technologists and tradecraft experts to improve mission outcomes.

Address

Alexandria, VA
USA