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Customer Service Representative - Meriden

Wheeler Staffing Partners Meriden, CT

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Wheeler Staffing Partners is seeking a Customer Service Representative in Meriden, CT. The primary purpose of the Customer Service Representative is to resolve all borrower inquirers on current mortgage loans received via inbound calls or correspondence. Candidates that have Mortgage Servicing, Banking, or Call Center experience are a plus! Applicants must be able to work Monday- Friday, 8: 30 am 9 pm, and one Saturday/month, training will be Monday- Friday 9 am 5 pm. Call us today to learn more about this great opportunity!

Responsibilities:
  • Responds to all borrower inquiries via phone and/or correspondence ensuring high-quality service and timely response, adhering to productivity and regulatory requirements.
  • Research customer issues and works towards resolution when needed. Updates the servicing system with relevant notes/comments.
  • Aids borrowers who wish to make ACH payments via phone the website.
  • Miscellaneous duties as assigned.

Requirements:
  • High school diploma or equivalent required
  • General call center experience preferred.
  • Experience with loan servicing a plus
  • Effective verbal and written communication skills
  • Excellent customer service skills
  • Ability to work in a fast-paced environment.
  • Ability to multi-task and manage time effectively.
  • Possess strong problem-solving skills.


WSP specializes in filling your company s contract, contract-to-hire, direct hire, contingency, and executive positions with professional candidates. From our Executive Retained Search Teams, Direct Hire and Contract Staffing Professionals, and RPO Service offerings we create models to deliver a world-class service, with a sense of urgency and professionalism. Our connections and our candidates combined with a staff backed by over 20 years of experience, ensure that our clients are seeing the right candidates for their career openings.

WSP is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Follow us on social media to get updates on upcoming jobs!

Twitter: @wheelerspinc

Facebook: Wheeler Staffing Partner

Instagram: @wheelerstaffingpartners20
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Company Description
WSP specializes in filling contract, contract-to-hire, direct hire, contingency, and executive positions with professional candidates. From our Executive Retained Search Teams, Direct Hire and Contract Staffing Professionals, and RPO Service offerings we create models to deliver a world-class service, with a sense of urgency and professionalism. Our connections — and our candidates — combined with a staff backed by over 20 years of experience, ensure that our clients are seeing the right candidates for their career openings.

WSP is committed to creating a diverse environment and is proud to be an equal opportunity employer.

FOLLOW US ON SOCIAL MEDIA TO GET UPDATES ON UPCOMING JOBS!

Twitter: @wheelerspinc
Facebook: Wheeler Staffing Partner
Instagram: @wheelerstaffingpartners20

Wheeler Staffing Partners

WSP specializes in filling contract, contract-to-hire, direct hire, contingency, and executive positions with professional candidates. From our Executive Retained Search Teams, Direct Hire and Contract Staffing Professionals, and RPO Service offerings we create models to deliver a world-class service, with a sense of urgency and professionalism. Our connections — and our candidates — combined with a staff backed by over 20 years of experience, ensure that our clients are seeing the right candidates for their career openings. WSP is committed to creating a diverse environment and is proud to be an equal opportunity employer. FOLLOW US ON SOCIAL MEDIA TO GET UPDATES ON UPCOMING JOBS! Twitter: @wheelerspinc Facebook: Wheeler Staffing Partner Instagram: @wheelerstaffingpartners20

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Meriden, CT
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