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Customer Service Representative

Westland Realty Services Torrance ,CA
  • Expired: 1 day ago. Applications are no longer accepted.
Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Comfortable using computers.
  • Experience working with customer support.

Westland Realty Services

Why Work Here?

Westland is a company that prides itself on meeting the clients’ needs and going that extra mile to assist them with their real estate.

Address

17225 Crenshaw Blvd
Torrance, CA
USA