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Customer Service Representative

Western Governors University Salt Lake City, UT
  • Posted: over a month ago
  • $17 to $18 Hourly
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

A Day in the Life:

  • Not all heroes wear capes! As an Enrollment Counselor you’ll be connecting with perspective students and evaluate that WGU is a great match for their lifestyle and educational goals.
  • You’ll be actively communicating with diverse prospective students, building relationships and guiding them through questions they may have.
  • As a result you will get to be a great ambassador for WGU and help these perspective students get closer to their dreams. Furthermore making a positive impact in people’s lives every day!

Minimum Qualifications:

  • Bachelor’s Degree required OR Currently enrolled in a 2 or 4 year degree program
  • Strong verbal & written customer service skills
  • Problem solving skills required
  • Proficiency in Microsoft Office Suites
  • Strong student focused mentality

Preferred Qualifications:

  • Experience in Higher Education preferred
  • Experience being on the phones and computing skills
  • Adaptable to change in a fast-paced environment and adjust priorities as circumstances dictate
  • Receptive to feedback and coaching
  • Well-developed sense of integrity and commitment to student satisfaction

We have a fantastic work culture, career pathing, excellent benefits, 403B account with company matching, vacation time and sick time and many other great benefits! If you’re passionate about helping others and looking to make an impact in people’s lives, this position is for you!

As an equal opportunity employer, WGU recognizes that our strength lies in our people. We are committed to diversity.

Western Governors University

Why Work Here?

Great Mission, Room to Grow, and Benefits!

This is a university made for a new kind of student. At WGU, our focus is on the success of our students and our graduates. What kind of university will give the busy adult student of the 21st century—unique, dedicated, and driven—the best chance for success? One that values those qualities and puts them to work. We’re the first university where all bachelor’s and master’s degrees are competency-based, with curriculum designed in partnership with leading employers. We’re nonprofit, driven entirely by a mission to serve students—in fact, it’s right there in our name. We’re called Western Governors University because we were created by a group of U.S. governors, an innovative solution to their states’ demand for high-quality, outcomes-oriented higher education.

Address

4001 South 700 East, SLC 84107
Salt Lake City, UT
84107 USA

Website

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