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Member Service Representative

Western Division FCU Buffalo, NY
  • Expired: 2 days ago. Applications are no longer accepted.

Job Summary

Come and work for Western New York's premier credit union, Western Division FCU, a Business First Best Places To Work finalist! We are seeking an energetic, team oriented individual to fill the role of Member/Customer Service Representative. Western Division offers a great work environment and comprehensive benefits package: paid health insurance, 401(k) with employer match, profit sharing plan, paid time off, and a variable pay program.

Responsibilities and Duties

Member/Customer Service Representative Responsibilities:

  • Promptly greet members/customers in a professional manner in person and on the phone.
  • Process financial transactions accurately.
  • Open and maintain new memberships and accounts.
  • Accurately quote loan and deposit rates.
  • Process requests for loans and credit cards.
  • Solve member concerns.
  • Promote credit union products and services.
  • Maintain a high degree of member confidentiality.

Qualifications and Skills

Member/Customer Service Representative Requirements:

  • High School diploma - college associates degree a plus.
  • Two years financial institution experience.
  • One year teller or member/customer service representative experience preferred.
  • Notary Public license and NMLS certification or ability to obtain after hire.
  • Some evenings until 6:00 p.m. and some Saturdays (9-12) required.

Western Division FCU

Why Work Here?

Great benefits and awesome work environment!

Full-service credit union.


6750 Main St, Williamsville, NY 14221
Buffalo, NY