BIG O TIRES IS HIRING! We are looking for customer service-driven individuals who want to expand their skills in the fast paced automotive industry. Big O Tires is your full service automotive center and we are committed to providing the best service not only to our guests, but to our employees, too!
Automotive Sales / Customer Service Associate Responsibilities:
- Demonstrates good customer service skills.
- Drive vehicles with automatic and manual transmissions.
- Tires -- Definitions, sizing, sidewall markings, inspection, repair, balancing, inventory, tire ancillary services, TPMS.
- VIP, vehicle inspections, Workflow process, parking lot, bay area navigation, work orders.
- Check and replace various filters and fluids
- Follow all shop safety policies and procedures.
- Explain services and products to customers.
- Look up information for various applications.
- Operate point of sale hardware and software.
- Prepare and inspect work orders, VIP Checklist and Vehicle Inspection Form (Health Check) for completeness.
- May be required to open and close store.
Automotive Sales / Customer Service Associate Qualifications
- High school diploma or equivalency certificate is preferred.
- Ability to speak read and write English is preferred.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to speak effectively with customers and employees.
- Good computer skills.
- Ability to use the company hardware and software.
- While performing the duties of this job the employee is regularly required to stand; walk; use hands and fingers, handle, or feel; reach with hands and arms; work in awkward positions; transfer oneself from one work level to another; and move materials from one height to another.
- Great Pay
- Advancement Opportunities
- Medical, Dental, Vision
- Holiday and Vacation Pay
- 40 hours of Paid Time Off (PTO) a year
- 401k with matching
- Life insurance
- Employee Assistance Program (EAP) counseling
- Service employee discounts
- Gym membership discounts