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CUSTOMER SERVICE REP I

Westchester Medical Center Poughkeepsie, NY
  • Posted: May 18, 2019
  • Full-Time

Performs task and maintenance on PACS/RIS/Scheduling/Invision systems
according to department policies. Acts as a receptionist and performs a
wide variety of secretarial duties. Coordinates and performs
scheduling, pre-registration, registration and order entry for the
Radiology Department and other outpatient departments as needed.Is
required to work weekends, holidays and change hours upon request.
Experience:

  • One or more years experience working in a Health Care setting or
related schooling with demonstrated competencies of computer skills
and general office skills.** **
Education:
  • High school graduate.
Licenses/Certifications:
  • None.
Other:
  • If applicable, the individual performing this job may reasonably
anticipate coming into contact with human blood and other
potentially infectious materials. Individuals in this position are
required to exercise universal precautions, use personal protective
equipment and devices, and learn the policies concerning infection
control.
  • The ability to effectively deal with patients, visitors and
employees in difficult situations with demonstrated courtesy,
respect and professionalism.
  • Effective communication skills, the ability to provide positive
customer service and possess demonstrated ability to function as a
Health Care team member.
  • Basic understanding of ICD9 coding and/or insurance authorizations.
  • Weekend, holiday and evening rotation required.
  • Meets all requirements established by Employee Health.

Westchester Medical Center

Address

Poughkeepsie, NY
12601 USA

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